Welcome to the ILP GmbH Customer Service.
Whether it’s about a return, a complaint, or a general inquiry, your request will be received here and forwarded to the responsible team.
Why this page applies to all brands
All our brands are managed by one shared team: ILP GmbH. Under our guiding principle “BRANDS THAT INSPIRE”, we unite the following brands — each with its own character, but all sharing the same commitment to quality, design, and service. To make things as easy as possible for you, we handle all customer inquiries centrally on this page. This ensures that your message reaches us regardless of which brand or marketplace you ordered from.
Please fill out the fields below as completely as possible. The more accurate your information, the faster we can assist you.